I. Information We May Collect

(1) Information unrelated to personal identity:

When you use NetEase services, we may collect and summarize information such as the source of the user, the order of access, etc. For example, record the source of each user using NetEase services, browser software, etc. (2) Information regarding personal identity:

When you use NetEase services, we may collect and summarize or request you to provide information about your personal identity, such as personal identification documents (including ID cards, passports, driver's licenses, etc.); Birthday, native place, gender, hobbies, personal phone number, facial features; Network identity identification information (including system accounts, IP addresses, email addresses, and passwords, passcodes, password protection answers, etc. related to the above); Personal property information (transaction records, balances, coupons, game redemption codes, bank card information, etc.); Communication information Personal online records and log information (including website browsing records, software usage records, click records, operation logs, etc.); Device information (including device model, device MAC address, operating system type, device Settings); Software list Unique device identification codes (such as information describing the basic situation of personal commonly used devices, including IMEI/android ID/IDFA/OPENUDID/GUID, SIM card IMSI information, etc.); Location information (including itinerary information, precise positioning information, accommodation information, longitude and latitude, etc.). We collect your information mainly to enable you and other users to use NetEase services more easily and satisfactorily. NetEase's goal is to provide all Internet users with a safe, exciting, interesting and educational online experience. And this information is helpful for us to achieve this goal. Please note that if you disclose your personal information in the information you upload or post in the public area visible to other users in NetEase services, or in your responses to the information uploaded or posted by others, such information may be collected and used by others. If you discover that NetEase users are improperly collecting or using information about you or others, please contact Privacy@service.netease.com. Ii. How Do we Collect and Use Information? (1) We will collect and obtain your information through the following channels: 1. The information you provided. For example: (1) The information you provide to us when registering an account for NetEase services or using NetEase services; (2) The shared information you provide to other parties through NetEase services, as well as the information stored when you use NetEase services. 2. Your information shared by others. That is, the shared information about you provided by other parties when they use NetEase services. 3. The information we obtain about you. When you use NetEase services, the information we collect, summarize and record, such as log information, location information, device information, etc.

(2) COOKIES, Log Files and WEB Beacons We or our third-party partners may obtain and use your information through COOKIES and WEB beacons, and store such information as log data. By using COOKIES, we provide users with a simple, easy and highly personalized online experience. A cookie is a small amount of data that is sent from a web server to your browser and stored on the computer's hard drive. We use COOKIES to benefit our users. For example, to make the login process of NetEase Virtual Community faster, you can choose to store your username in a cookie. This way, next time when you want to log in to NetEase's services, it will be more convenient and faster. COOKIES can help us determine the pages and content you are connected to, the time you spend on specific NetEase services, and the NetEase services you have chosen. COOKIES enable us to serve you better and faster, and make your experience on NetEase services more personalized. However, you should be able to control whether and how COOKIES are accepted by your browser. Please refer to the files attached to your browser for more information in this regard. We and our third-party partners may collect and use your information through COOKIES and WEB beacons and store such information.